Long Arrow Right External Link angle-right Search Times Spinner angle-left chevron-up

How to issue order refund on Shopify POS?

Overview

Issue store credit refund for an order from Shopify POS directly.


Steps

1- Go to POS dashboard.

2- Click Orders from POS side menu, then choose the order you want to get refunded.

3- Refund the order as usual, Set the refund amount to 0 and the refund reason to "Store Credit"

4- The store credit will be added to the customer's account automatically and be able to use it in future orders.

Please check this step-by-step video: