Long Arrow Right External Link angle-right Search Times Spinner angle-left chevron-up

How to import my existing credits?

Overview

You can import store credits in bulk using CSV file instead of adding them manually one-by-one from the app dashboard.


Steps

1. Go to App > Customers page

2. Click on “Import Credits” button



3. Please download the sample file from the popup form and ensure that the headers in your CSV file match those in the sample file.



Sample file example:


- Either "email" or "ecommerce_id" must be provided, or both
- The "credit" field can be positive for adjusting current customer balance but adding X store credit
- Or, It can be negative for deducting X store credit from current customer balance
-
If customer record is not found, It will be automatically created