How to add/deduct store credit from customers?
Overview
To maintain the cash flow and good customer experience, CreditsYard provides you the functionality to add or deduct store credit from your customers in a very easy, simple way to reduce loss of returns in revenue and increase customer retention.
Steps:-
Method #1:
- Go to App > Customers page
- Search for the customer in the search bar using their email, name or tag
- Click on Adjust Credit button (Or open the customer profile page)
- You can now add or deduct the amount you want as shown below.
- You can also add a reason to remind yourself or the customer what the issued store credit for.
- CreditsYard can send your customer a notification email if you checked the “Send a notification to the customer” box.
Method #2:
From “Shopify admin” go to “Customer profile” then click "More actions" > "Issue store credit" button.
It will open the customer profile page on the app directly, where you can check customer's activity or add/duduct store credit to the customer.
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