How to import my existing credits?

Overview

You can import store credits in bulk using CSV file instead of adding them manually one-by-one from the app dashboard.

Steps

1. Go to App > Customers page

2. Click on “Import Credits” button

3. Please download the sample file from the popup form and ensure that the headers in your CSV file match those in the sample file.

Sample file example

Notes:

• Either "email" or "ecommerce_id" must be provided, or both.
• The "credit" field can be positive to increase the current customer balance by X store credit, or negative to decrease it by X store credit.
• If the customer record is not found, it will be automatically created.
• The file must be in CSV format and contain no more than 10,000 rows per file/import.